Return Policy

Please take time reading our Return Policy. Orthofill takes pride on our promise of Money Back Guarantee. You may return the product and get a full refund for any of the following reasons:

  1. The product we offer caused you gums’ infections, irritations and other mouth afflictions.
  2. When there is completely no proven result after using the product for 30 days.

Please note that products may only be returned for a refund within 8 weeks after the order was placed.

How to get a refund?

We will need to follow a certain process upon filing a refund for the product.

  1. Please ensure that you return the remaining bands.
  2. Along with the remaining bands, you will need to attach a copy of your transaction to: Orthofill 2594 rue de Port-Royal Quebec, Quebec, G1V 1A6 Canada.

If you have any questions, you can contact our 24-hour Customer Support or visit our FAQ page.